Dianne, Harout, and Andy totally made my day when I brought in a broken camcorder. My uncle passed away a few years ago and I found an old box buried in our garage with his camcorder packed neatly away. I discovered a tape was still in the camera but after I ejected the tape the cassette carriage would not reseat back into the camera.
I called Tek and they said they would take a look if I brought it down. I took this 20 year old camera to Tek and within 15 minutes they fixed it. I was totally blow away by their level of professionalism, knowledge, and their willingness to help me. I have never experienced customer service like that before in LA. You will not be disappointed if you bring your gear to Tek. I HIGHLY recommend their services. They will absolutely go the extra mile for you. I wish I am able to give them 6 stars!
My advice - if you have a mac, you want Tek Media - you want Andy. P-E-R-I-O-D!.
Susan B.
North Hollywood, CA