Privacy Policy
Last Updated: January 28, 2026
Tek Media Group and its associates are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, visit our retail location in Burbank, California, or engage with our services.
By using this website through any medium or device, visiting our retail location, or establishing any relationship with Tek Media Group, you agree to the practices described in this policy.
This Privacy Policy applies to Tek Media Group and its website and retail store. Please note that we may link to third-party websites not affiliated with Tek Media Group. We are not responsible for the content, information, or privacy practices of these third-party sites. In this policy, the term "computer" refers to any device capable of accessing our website, including mobile devices.
Information We Collect
Information You Provide
We collect and store information that you voluntarily provide when you use our website or interact with us in any way. While you may choose to withhold certain personal information, doing so may limit your ability to access certain products, services, information, and promotions available on our website.
When you contact us, create a support ticket, or log into your account, we use your information to provide customer service and address your product inquiries, service requests, comments, issues, or other concerns.
We collect personal and computer information as you browse, communicate with our service department, and interact with our website and related Tek Media Group online profiles. This includes information gathered when you search for products or services, communicate with us via phone, website, email, or in-store visits.
Automatically Collected Information
When you interact with our website, we automatically receive and store information generated by your online activity. This may include device type, browser information, and service provider data. We may send customized emails containing unique identifiers to track email engagement. Like many websites, we use tracking pixels, beacons, cookies, and similar technologies to collect and store specific information.
Information automatically collected may include your Internet Protocol (IP) address, web browser type and version, geographic location (derived from IP, GPS, wireless, or Bluetooth technology), computer platform and operating system, email address, login credentials, date and time of visits, pages and products viewed, and phone numbers used to contact our retail location. We may assign unique identifiers to track the duration and frequency of your website visits.
Email Communications
We may send you email links that enable direct communication with our service department. Depending on your email client's capabilities, we may receive confirmation when you open or interact with our emails. If you send us an email, we will store the email and its contents for record-keeping and customer service purposes.
Mobile Location Services
We may use unique identifiers to collect information from your mobile device, including location data. This allows us to tailor our offers to local and national customers. You can control and limit the information we receive by disabling your mobile device's WiFi, Bluetooth, GPS, or by turning off location services in your device settings.
Information From Third-Party Sources
We may receive additional information about you from third-party sources and combine it with information in our records to improve our services and offerings.
Use of Cookies
Cookies are small data files placed in your computer's storage by your web browser. They allow our systems to recognize your browser on return visits to our website, improving your user experience.
You can configure your browser to block or alert you about cookies. If you have questions about managing cookies, please consult your web browser's help documentation.
Third-Party Relationships
To ensure a positive experience for our customers, we maintain business relationships with various vendors. We may provide links to third-party websites for your convenience regarding information about their products, services, and contact information. Please note that these third-party websites have their own privacy policies, and we are not responsible for their practices. Use these websites at your own discretion.
Access to Your Personal Information
If you have an account with us, either online or at our retail store, and wish to view, modify, or delete your personal information, please contact us at (818) 726-7227 or email as@tekmg.com.
Your Right to Opt-Out
You have control over your web browsing settings and can manage the information your computer shares with us. However, if you choose not to provide certain information, we may not be able to fulfill certain website actions, orders, or service requests.
Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time as our business and industry evolve. Changes become effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website and services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Phone: (818) 726-7227
Email: as@tekmg.com
Location: Burbank, California