How to get your equipment serviced
If your product needs service, you can request it, Online - Ship to us - Walk-in On-Site or simply request a local pickup. Here’s how.
All Brand and Models that we repair
• Go to the type of service requested above and follow the on-screen instructions. You will be given a shipping address during the service request process.
Q: What if my product is out of warranty?
No worries we do not charge a diagnosis fee.
Q: How much will service cost?
• The specific amount depends on the product and whether or not it is still under warranty.
• If payment is required for the service, you can pay with American Express, Visa, MasterCard, or Discover or PayPal.
Q: How long will it take to get my product serviced?
Your device will typically be shipped to you in 3-12 business days after you ship the device to Tekmediagroupinc.,
depending on your region—and barring any inventory or shipping delays.
Prepare to ship
• After you’ve opened your service request, on eligible products, we’ll send you an Shipping Label and a shipping box
• Before sending us your equipment , remove all your accessories including memory cards.
• Please request appropriate insurance cost (we will not pay for insurance)
