Camcorder Repair

Sony SRW5800

  • FREE Estimaes
  • All repairs and Services are done in-house to insure quick turnaround time
  • Most repairs are guaranteed for six months
Sony SRW5800 repair, firmware upgrade, SDI port, no power, no audio, liquid salt sand damage, front glass replacement, firewire, rejecting media, physical damage, broken lens, Technical-Service Bulletins - tek media group

Sony Camcorder most requested repairs

  • No Power
  • Soft back focus
  • Battery does not charge
  • Dust inside the lens
  • SDI port is not working
  • SDI port yanked out or damaged
  • Dropped physical damage
  • liquid damage
  • Salt sand dust inside the camera
  • LCD display not working
  • Iris blades stuck

Self Diagnosis Error Codes

Before you send or bring the camera to us for a repair: Your camcorder has a self-diagnosis display function. This condition displays your camcorders condition as a five digit code (combination of letters, numbers and figures) on the LCD screen display windows or on the view finder. If the five digit code is displayed. Check the error code chart, the last two digits indicated by □□ will differ depending on the state of your camcorder. If you are experiencing following error codes on your Sony camera or deck, most likely your camera or deck hardware has failed and needs an immediate attention. Call chat or email us to find a quick resolutions.

Technical/Service Bulletins


  • Parts Registration - HKSR Option Boards (8/1/2016)
  • Recommended Replacement of Capacitors on DR-508 Board Every 40,000 Hours of Operation (9/28/2015)
  • Parts Information - Reuse Sensing Head when Replacing S Plate and T Drawer Assemblies (9/21/2015)
  • Recommended Replacement Period for NV-RAM Backup Battery: Three Years (6/2/2014)
  • Error-13 (Tape Sensor Error) (4/21/2014)
  • Hours Meter Value Decreases or is Abnormally High (11/25/2013)
  • Software Upgrade - SYS2 V3.52 (4/29/2013)
  • Software Upgrade - HIF PLD4 V3.010 (4/1/2013)
  • Software Upgrade - SRW-5800 V3.51 (2/18/2013)
  • Software Upgrade - SRW-5800 V3.10 and HKSR-5001 V4.00 (2/11/2013)
  • Software Upgrade - SRW-5800 V3.50 and HKSR-5001 V4.20 (2/11/2013)
  • Error-01 or Error-08 (1/28/2013)
  • Parts Registration - DR-672 Board (1/28/2013)
  • Parts Registration - LCD Module, LED Unit, Control Panel Assembly (10/8/2012)
  • Tape Slack in Eject Mode; Tape Damage; Error 01 or Error 02 (10/10/2011)
  • Cleaning Liquid (10/10/2011)
  • Cleaning Cloth (10/10/2011)
  • Error-02 Reel Slack SHTL Error; Error-04 Reel Speed Error; Rotation of S/T Reel After Inserting Tape (10/10/2011)
  • Recommended Replacement of Capacitors on ST-47 Board Every 40,000 Hours of Operation (10/10/2011)
  • Software Upgrade - SRW-5800 V3.21 and HKSR-5001 V4.12 (7/25/2011)
  • Software Upgrade - SRW-5800 V2.60 and HKSR-5001 V3.80 (7/4/2011)
  • Software Upgrade - SRW-5800 V3.20 and HKSR-5001 V4.10 (6/20/2011)
  • Manual Correction - Setting Input/Output Phase; Off-Speed Playback Compatibility; RF System Adjustment (10/11/2010)
  • Video Disturbance in 4:4:4 (RGB) Mode (7/26/2010)
  • Parts Registration - Key Panel Sub Assembly (6/14/2010)
  • Software Upgrade - SRW-5800 V2.50 and HKSR-5001 V3.70 (12/7/2009)
  • Dial Rotates Past Lock Limit; Dial Returns to Position and Speed Changes (6/8/2009)
  • Manual Correction - Drum Harness (6/8/2009)
  • Trouble Opening/Closing Control Panel (6/8/2009)
  • Error-02 Reel Trouble-2 (4/6/2009)
  • Cassette Tape Cannot Be Ejected (3/23/2009)
  • Parts Registration - Board Guide Rails (2/16/2009)
  • Manual Correction - RF System Alignment When Using HKSR-5803HQ (12/22/2008)
  • Software Upgrade - Version 2.03 (11/24/2008)
  • Software Upgrade - Version 2.00 (8/18/2008)
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Toll Free: (800) 255-5045