Camcorder Repair

Sony PMW-EX3

Related Models:   PMW-EX3/1 ; PMW-EX3/2 
  • FREE Estimaes
  • All repairs and Services are done in-house to insure quick turnaround time
  • Most repairs are guaranteed for six months
Sony PMW-EX3 repair, firmware upgrade, SDI port, no power, no audio, liquid salt sand damage, front glass replacement, firewire, rejecting media, physical damage, broken lens, Technical-Service Bulletins - tek media group

Sony Camcorder most requested repairs

  • No Power
  • Soft back focus
  • Battery does not charge
  • Dust inside the lens
  • SDI port is not working
  • SDI port yanked out or damaged
  • Dropped physical damage
  • liquid damage
  • Salt sand dust inside the camera
  • LCD display not working
  • Iris blades stuck
Most requested repairs on PMWEX3

 No power

 Liquid, salt, sand damage

 Broken handles from lifting camcorder by front microphone

 Replacing real cover and grip belt

 Time code not running

 Software upgrade XDCAM EX clip Browser Version 1.01 to 1.26 higher

 SDI port physically not damaged however not working

 SDI port physically damaged

 Firewire port not responding

 Battery error

 Microphone is not working

 View finder EX1 just shows white. No more picture any more

Camera Lens Repairs

 Out of focus / back focus

 Zoom in or out issues

 Buzzing noise coming from inside the lens

 Lens dropped / missing parts

 Dust, Debris, ocean salt inside the lens

 Front element replacement

Fujinon XS8x4AS-XB8 1/2" Wide angle

 Does not zoom in or out

 Dust, debris, sea salt inside the lens

 Dropped

 Front element is scratched

Fujinon / Sony Lens Parts

 We have front element (front glass) in stock for replacement and for sale

 To purchase front elements, please visit broadcastparts.com

Broken handle or Frame

Usually the handle breaks because it has separated itself from the frame. If you have a wobbly handle, there is a possibility that the frame is already damaged. The three images below show damage to the frame.

Replacing the handle and the frame involves very intricate and time consuming work. It requires a seasoned technician who is electronically savvy and takes all necessary precautions such as grounding oneself before touching modern electronic printed circuit boards. Next step is to transfer all parts from damaged frame to the new.

Self Diagnosis Error Codes

Before you send or bring the camera to us for a repair: Your camcorder has a self-diagnosis display function. This condition displays your camcorders condition as a five digit code (combination of letters, numbers and figures) on the LCD screen display windows or on the view finder. If the five digit code is displayed. Check the error code chart, the last two digits indicated by □□ will differ depending on the state of your camcorder. If you are experiencing following error codes on your Sony camera or deck, most likely your camera or deck hardware has failed and needs an immediate attention. Call chat or email us to find a quick resolutions.

  • 15030 System error
  • 17001 Abnormality in the Media ID data in the EEPROM
  • 17002 The image processor block does not start up.
  • 17003 The display block does not start up
  • 17004 The media block does not start up
  • 17005 Abnormality in the start-up process of the image processor block
  • 17006 Abnormality in the start-up process of the display block
  • 17007 Abnormality in the start-up process of the media block
  • 17014 Abnormality in lens communication
  • 17015 Abnormality in the media block
  • 17016 Abnormality in obtaining the lens switch
  • 17017 Internal error in the media block
  • 4XXXX Internal error in the media block

Technical/Service Bulletins


  • Parts Registration - Mount Ring (12/7/2015)
  • MEAD-MS01/MEAD-SD01 Media Adapter Stuck in Card Slot when Inserted Backward (10/26/2015)
  • Parts Registration - Parts Related to Viewfinder (5/4/2015)
  • Parts Registration - Lens Holder (Rear) Sub Assembly (11/24/2014)
  • Manual Correction - Part Number for HN-348 Board (6/9/2014)
  • Software Upgrade - Version 1.30 (6/2/2014)
  • Manual Correction - Pin Assignment for Lens Remote Connector (8P Female) (3/3/2014)
  • Software Upgrade - Content Browser (CTB-1) Version 2.0.1 (5/6/2013)
  • XDCAM Software Availability (2/18/2013)
  • Parts Registration - Handle Lever (12/10/2012)
  • Software Upgrade - Version 1.20 (6/25/2012)
  • Lens Not Locked Securely to Camcorder (3/26/2012)
  • Gamma Setting Indicated on XDCAM EX Clip Browser Differs From Setting of Camcorder (2/20/2012)
  • Parts Registration - Eye Cup Holder (2/6/2012)
  • Software Upgrade - PDZK-MA1 Plug-In For XDCAM EX Version 1.2 (8/22/2011)
  • Firmware Upgrade Information (6/13/2011)
  • Blue Screen With Windows XP (5/16/2011)
  • How to Eject MEAD-MS01 and MEAD_SD01 When Inserted Incorrectly (5/16/2011)
  • Camcorder Unstable When Mounted on VCT-SP2BP Shoulder Support (11/1/2010)
  • Parts Registration - CD-ROM Instruction Manual and CD-ROM Utility Software Supplied With Camera (3/8/2010)
  • Parts Registration - Main Frame (11/2/2009)
  • Parts Registration - Microphone Holder Assembly (11/2/2009)
  • Improving Balance and Stability of Camcorder on Tripod (10/5/2009)
  • Replacing Grip Belt (9/21/2009)
  • Relay Board Inside Lens Grip Peels Off (9/21/2009)
  • Parts Registration - Mount Cap, Lens Cap, Lever, Lever Mount, Zoom Lever, and Focus Rubber Ring (7/27/2009)
  • Parts Registration - Accessories For PHU-60K (5/18/2009)
  • Parts Registration - Side Pad Assembly (5/18/2009)
  • Connector for EX Card (Guide Unit) (9/5/2016)
  • Mount Ring (12/7/2015)
  • SD01 Media Adapter Stuck in Card Slot when Inserted Backward (10/26/2015)
  • Parts Related to Viewfinder (5/4/2015)
  • Lens Holder (Rear) Sub Assembly (11/24/2014)
  • 348 Board (6/9/2014)
  • Version 1.30 (6/2/2014)
  • Pin Assignment for Lens Remote Connector (8P Female) (3/3/2014)
  • 1) Version 2.0.1 (5/6/2013)
  • Handle Lever (12/10/2012)
  • Version 1.20 (6/25/2012)
  • Eye Cup Holder (2/6/2012)
  • In For XDCAM EX Version 1.2 (8/22/2011)
  • MS01 and MEAD_SD01 When Inserted Incorrectly (5/16/2011)
  • SP2BP Shoulder Support (11/1/2010)
  • ROM Utility Software Supplied With Camera (3/8/2010)
  • Main Frame (11/2/2009)
  • Microphone Holder Assembly (11/2/2009)
  • Mount Cap, Lens Cap, Lever, Lever Mount, Zoom Lever, and Focus Rubber Ring (7/27/2009)
  • 60K (5/18/2009)
  • Side Pad Assembly (5/18/2009)
phoneIcon
(818) 244-4440
Toll Free: (800) 255-5045