Camcorder Repair

Sony PMW-500

Related Models:   PMW-500--U 
  • FREE Estimaes
  • All repairs and Services are done in-house to insure quick turnaround time
  • Most repairs are guaranteed for six months
Sony PMW-500 repair, firmware upgrade, SDI port, no power, no audio, liquid salt sand damage, front glass replacement, firewire, rejecting media, physical damage, broken lens, Technical-Service Bulletins - tek media group

Sony Camcorder most requested repairs

  • No Power
  • Soft back focus
  • Battery does not charge
  • Dust inside the lens
  • SDI port is not working
  • SDI port yanked out or damaged
  • Dropped physical damage
  • liquid damage
  • Salt sand dust inside the camera
  • LCD display not working
  • Iris blades stuck

Self Diagnosis Error Codes

Before you send or bring the camera to us for a repair: Your camcorder has a self-diagnosis display function. This condition displays your camcorders condition as a five digit code (combination of letters, numbers and figures) on the LCD screen display windows or on the view finder. If the five digit code is displayed. Check the error code chart, the last two digits indicated by □□ will differ depending on the state of your camcorder. If you are experiencing following error codes on your Sony camera or deck, most likely your camera or deck hardware has failed and needs an immediate attention. Call chat or email us to find a quick resolutions.

Technical/Service Bulletins


  • Connector for EX Card (Guide Unit) (9/5/2016)
  • UPG01 (7/18/2016)
  • OLPF Assembly as Substitute for Optical Filter Unit (1/18/2016)
  • SD01 Media Adapter Stuck in Card Slot when Inserted Backward (10/26/2015)
  • Version 1.62 (5/4/2015)
  • Content Browser Mobile Version 1.4.0 (10/27/2014)
  • Version 1.61 (6/9/2014)
  • Content Browser Mobile Version 1.2.0 (5/5/2014)
  • Content Browser Mobile Version 1.1.0 for iOS (3/17/2014)
  • Version 1.50 (3/3/2014)
  • Content Browser Mobile Version 1.0.0 (2/17/2014)
  • BNC Bracket and Washer; Part Included with Coaxial Connector Converter (11/25/2013)
  • SxS UDF Driver Version 2.1.0 (9/9/2013)
  • 1) Version 2.0.1 (5/6/2013)
  • XDCAM Software Availability (2/18/2013)
  • SxS UDF Driver Version 2.0.0 (12/3/2012)
  • SxS UDF Driver Windows Version 2.0.1 (8/6/2012)
  • Degraded Audio Distortion Ratio or Crosstalk With Rear XLR Line Audio Input (6/11/2012)
  • SxS UDF Driver Version 1.0.2 (5/21/2012)
  • Version 1.12 (5/21/2012)
  • Specifications of Power Consumption (4/30/2012)
  • Version 1.10 (2/6/2012)
  • Version 1.11 (1/16/2012)
  • 1143 Board Not Needed With Software V1.10 and Higher (10/24/2011)
  • Loose Bolts on VF Slide (6/20/2011)
  • SxS UDF Driver Version 1.0.1 (6/6/2011)
  • MS01 and MEAD_SD01 When Inserted Incorrectly (5/16/2011)
  • Note When Replacing CCD Block Assembly (3/14/2011)
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