Camcorder Repair

Sony PDW-U2

Related Models:   PDWU2 
  • FREE Estimaes
  • All repairs and Services are done in-house to insure quick turnaround time
  • Most repairs are guaranteed for six months
Sony PDW-U2 repair, firmware upgrade, SDI port, no power, no audio, liquid salt sand damage, front glass replacement, firewire, rejecting media, physical damage, broken lens, Technical-Service Bulletins - tek media group

Sony Camcorder most requested repairs

  • No Power
  • Soft back focus
  • Battery does not charge
  • Dust inside the lens
  • SDI port is not working
  • SDI port yanked out or damaged
  • Dropped physical damage
  • liquid damage
  • Salt sand dust inside the camera
  • LCD display not working
  • Iris blades stuck

Self Diagnosis Error Codes

Before you send or bring the camera to us for a repair: Your camcorder has a self-diagnosis display function. This condition displays your camcorders condition as a five digit code (combination of letters, numbers and figures) on the LCD screen display windows or on the view finder. If the five digit code is displayed. Check the error code chart, the last two digits indicated by □□ will differ depending on the state of your camcorder. If you are experiencing following error codes on your Sony camera or deck, most likely your camera or deck hardware has failed and needs an immediate attention. Call chat or email us to find a quick resolutions.

Technical/Service Bulletins


  • Parts Registration - AC Adapter with Level VI Efficiency Standard (5/30/2016)
  • Parts Registration - Loader Assembly (2/22/2016)
  • Software Upgrade - Version 5.0.4 (2/1/2016)
  • Manual Eject Malfunction (10/12/2015)
  • Drive Firmware V2.83 Installed (3/30/2015)
  • Software Upgrade - Version 5.0.2 (1/26/2015)
  • VFAM Operation with Antivirus Software (9/22/2014)
  • Software Upgrade - Version 5.0.1 (9/22/2014)
  • Parts Registration - Loader Assembly (RP) (8/11/2014)
  • Software Upgrade - Version 5.0.0 (5/5/2014)
  • Software Upgrade - Version 4.0.4 for Mac (1/27/2014)
  • Discontinuous Video or Audio with XDCAM Playback (12/23/2013)
  • Software Upgrade - Version 4.0.1 (10/21/2013)
  • Note When Replacing Loader Assembly (10/21/2013)
  • Cartridge Not Ejected (Err20-818/811) (10/21/2013)
  • Software Upgrade - Version 4.0.3 (9/23/2013)
  • Software Upgrade - Version 4.0.2 (7/15/2013)
  • Software Upgrade - Content Browser (CTB-1) Version 2.0.1 (5/6/2013)
  • XDCAM Software Availability (2/18/2013)
  • Software Upgrade - Version 3.4.0 (12/3/2012)
  • Software Upgrade - Version 3.1.1 (8/20/2012)
  • 6F-E00 or 6F-E80 After Checking or Adjusting Skew (8/20/2012)
  • Software Upgrade - Version 3.2.0 (8/6/2012)
  • Err20-211 or Err20-811 (6/11/2012)
  • Manual Correction - Replacement Cycle in Periodic Replacement Parts List (1/16/2012)
  • Cartridge or Disc Cannot Be Ejected (1/9/2012)
  • Software Upgrade - Version 3.1.0 For Windows (12/26/2011)
  • File Import Not Executed With Avid Media Composer (12/12/2011)
  • Software Upgrade - Version 3.0.0 (11/7/2011)
  • AC Adapter with Level VI Efficiency Standard (5/30/2016)
  • Loader Assembly (2/22/2016)
  • Version 5.0.4 (2/1/2016)
  • Version 5.0.2 (1/26/2015)
  • Version 5.0.1 (9/22/2014)
  • Loader Assembly (RP) (8/11/2014)
  • Version 5.0.0 (5/5/2014)
  • Version 4.0.4 for Mac (1/27/2014)
  • Version 4.0.1 (10/21/2013)
  • 818/811) (10/21/2013)
  • Version 4.0.3 (9/23/2013)
  • Version 4.0.2 (7/15/2013)
  • 1) Version 2.0.1 (5/6/2013)
  • Version 3.4.0 (12/3/2012)
  • Version 3.1.1 (8/20/2012)
  • E80 After Checking or Adjusting Skew (8/20/2012)
  • Version 3.2.0 (8/6/2012)
  • 811 (6/11/2012)
  • Replacement Cycle in Periodic Replacement Parts List (1/16/2012)
  • Version 3.1.0 For Windows (12/26/2011)
  • Version 3.0.0 (11/7/2011)
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