Cassette Deck Repair

Sony HDWM2100P

Related Models:   HDWM2100 
  • FREE Estimaes
  • All repairs and Services are done in-house to insure quick turnaround time
  • Most repairs are guaranteed for six months
Sony HDWM2100P repair, firmware upgrade, SDI port, no power, no audio, liquid salt sand damage, front glass replacement, firewire, rejecting media, physical damage, broken lens, Technical-Service Bulletins - tek media group

Sony Cassette Deck most requested repairs

  • No Power
  • Soft back focus
  • Battery does not charge
  • Dust inside the lens
  • SDI port is not working
  • SDI port yanked out or damaged
  • Dropped physical damage
  • liquid damage
  • Salt sand dust inside the camera
  • LCD display not working
  • Iris blades stuck

Self Diagnosis Error Codes

Before you send or bring the camera to us for a repair: Your camcorder has a self-diagnosis display function. This condition displays your camcorders condition as a five digit code (combination of letters, numbers and figures) on the LCD screen display windows or on the view finder. If the five digit code is displayed. Check the error code chart, the last two digits indicated by □□ will differ depending on the state of your camcorder. If you are experiencing following error codes on your Sony camera or deck, most likely your camera or deck hardware has failed and needs an immediate attention. Call chat or email us to find a quick resolutions.

Technical/Service Bulletins


  • Recommended Replacement of Capacitors on DR-508 Board Every 40,000 Hours of Operation (9/28/2015)
  • Parts Information - Reuse Sensing Head when Replacing S Plate and T Drawer Assemblies (9/21/2015)
  • Recommended Replacement Period for NV-RAM Backup Battery: Three Years (6/2/2014)
  • Error-13 (Tape Sensor Error) (4/21/2014)
  • Software Upgrade - SV Version 6.44 (12/23/2013)
  • Parts Registration - Upper Lid (Rear) Assembly (12/16/2013)
  • Hours Meter Value Decreases or is Abnormally High (11/25/2013)
  • Error-01 or Error-08 (1/28/2013)
  • Parts Registration - DR-672 Board (1/28/2013)
  • Software Upgrade - SY Version 6.44 and SV Version 6.43 (5/21/2012)
  • Parts Registration - KY Board, FED Module, Control Panel Assembly (4/30/2012)
  • Video Noise When Playing Analog Tape (3/19/2012)
  • Tape Slack in Eject Mode; Tape Damage; Error 01 or Error 02 (10/10/2011)
  • Parts Registration - DT and TC Boards (10/10/2011)
  • Error-02 Reel Slack SHTL Error; Error-04 Reel Speed Error; Rotation of S/T Reel After Inserting Tape (10/10/2011)
  • Recommended Replacement of Capacitors on VPR-64/64A/91 Board Every 40,000 Hours of Operation (10/10/2011)
  • Recommended Replacement of Capacitors on EQ-84 Board Every 40,000 Hours of Operation (10/10/2011)
  • Recommended Replacement of Capacitors on SS-89 Board Every 40,000 Hours of Operation (10/10/2011)
  • Recommended Replacement of Capacitors on AU-272 Board Every 40,000 Hours of Operation (10/10/2011)
  • Recommended Replacement of Capacitors on DM-123/A/P Board Every 40,000 Hours of Operation (10/10/2011)
  • Recommended Replacement of Capacitor on CP-371 Board Every 40,000 Hours of Operation (10/10/2011)
  • Recommended Replacement of Capacitors on ST-47 Board Every 40,000 Hours of Operation (10/10/2011)
  • Recommended Replacement of Capacitors on CP-353 Board Every 40,000 Hours of Operation (10/10/2011)
  • Recommended Replacement of Capacitors on DR-414 Board Every 40,000 Hours of Operation (10/10/2011)
  • Unstable Power Supply Operation With Improper Connector Installation (10/3/2011)
  • Software Upgrade - SY Version 7.30 and SV Version 6.43 (8/1/2011)
  • Error in SD-SDI Out or Composite Out Signal; No Lock To External Reference Signal (1/10/2011)
  • Manual Correction - Reference Number For Drum Sub Harness (11/15/2010)
  • Parts Registration - Connector Panel (2/22/2010)
  • Red Channel Condition and No Video Output (7/13/2009)
  • Information on Bank-4 Settings and Character [R] Displayed in Upper Right of Menu (6/22/2009)
  • Jog/Shuttle Dial Hard To Press or Does Not Switch Modes (6/8/2009)
  • Dial Rotates Past Lock Limit; Dial Returns to Position and Speed Changes (6/8/2009)
  • Block Noise in REV Mode (6/8/2009)
  • Manual Correction - Drum Harness (6/8/2009)
  • Trouble Opening/Closing Control Panel (5/4/2009)
  • Abnormal Noise During Reel Shift (5/4/2009)
  • Loud Noise While Threading (5/4/2009)
  • Replacing TX-96 and RX-80 Boards (5/4/2009)
  • Error-02 Reel Trouble-2 (4/6/2009)
  • Cassette Tape Cannot Be Ejected (3/23/2009)
  • Software Upgrade - SY Version 6.35 and SV Version 6.41 (2/16/2009)
  • Reel Motor Stops Rotating (12/22/2008)
  • Software Upgrade - SY Version 6.34 and SV Version 6.40 (8/18/2008)
  • Software Upgrade - Version 1.05 (7/28/2008)
  • Block Noise in Playback Video; AUX/Video/Audio Data Damaged (7/7/2008)
  • Error-99 or Error -08 (5/5/2008)
  • Software Upgrade - SY Version 6.33 (5/5/2008)
  • Improved Reliability of S Tension Regulator (3/10/2008)
  • No Playback and Red Channel Condition (10/15/2007)
  • Software Upgrade - SY Version 6.32 and SV Version 6.31 (7/30/2007)
  • Red Channel Condition (5/14/2007)
  • Manual Correction - FL-275 Flexible PWB in Printed Circuit Board Block (2/19/2007)
  • Error-02 (1/29/2007)
  • Sub Error Code (1/29/2007)
  • Gray Video, Muted Audio, and Red Channel Condition (10/30/2006)
  • Software Upgrade - SY Version 6.27 and SV Version 6.26 (10/30/2006)
  • Cassette Compartment Trouble; Error 20; Error 09 (8/14/2006)
  • Parts Registration - Dial Knob (8/7/2006)
  • Manual Correction - Attaching Fan Motor (8/7/2006)
  • Search Dial Function Does Not Operate (7/10/2006)
  • Caution When Replacing Pinch Arm Assembly (4/17/2006)
  • Caution When Performing EQ RF Output Level Adjustment (3/6/2006)
  • Parts Registration - Escutcheon Assembly (2/13/2006)
  • Software Upgrade - SY Version 6.21 and SV Version 6.20 (11/7/2005)
  • Replacing OSC1 on VPR Borad (8/15/2005)
  • Video Noise During Playback or DT RF Irregularitites; Cleaning PA Board and Harnesses at Drum Replacement (6/27/2005)
  • Cassette Compartment Irregularities (6/27/2005)
  • Software Upgrade - SY Version 5.02 and SV Version 6.08 (6/6/2005)
  • IC Diagnostics on DPR/DVP Board; Block Noise or Audio Muting With DVW Tape (5/9/2005)
  • DPR Board Replacement (11/22/2004)
  • Manual Correction - Resistors on DM-123 Board (Suffix-12 and Higher) (8/9/2004)
  • Software Upgrade - SY Version 4.65 and SV Version 4.11 (7/19/2004)
  • Picture Noise in Analog Betacam Playback (2/23/2004)
  • Software Upgrade - SY Version 4.60 and SV Version 4.09 (2/16/2004)
  • Noise During Maintenance Menu Functions (2/9/2004)
  • V Jitter When Betacam Tape is Played on Unit With Suffix -15 DM Board (12/8/2003)
  • Software Upgrade - SY Version 4.51 and SV Version 4.08 (10/27/2003)
  • Software Upgrade - SY Version 4.21 and SV Version 4.07 (9/1/2003)
  • Tele-File Data is Not Read Properly (8/11/2003)
  • Noise; Fuse on DT-47 Board Blows After 20,000 Hours of Operation (8/11/2003)
  • White Streaking Noise (8/11/2003)
  • Software Upgrade - SY Version 4.12 and SV Version 4.04 (7/21/2003)
  • Incorrect Detection of Audio XLR Input Connector (5/12/2003)
  • Error 99 (SV) Immediately After Power-On (3/24/2003)
  • Jittering Vector Observed at Composite Output (2/17/2003)
  • Software Upgrade - Version 3.53 (1/29/2003)
  • SY and SV Software Upgrade - Version 4.02 (1/23/2003)
  • Output Phase Settings Available for Audio/Video/TC (12/12/2002)
  • Software Upgrade - SY Version 3.53; Installing HKDW-102 SDTI Interface Board (11/8/2002)
  • Service Information for /1 Units Available in 2nd Edition of Maintenance Manual (11/5/2002)
  • How to Add Memory Stick Support (10/28/2002)
  • Software Upgrade - SY Version 3.03 and SV Version 3.02 (10/14/2002)
  • Error-13 (10/14/2002)
  • VTR Does Not Start at Power-On (10/14/2002)
  • Software Upgrade - SY2.24 and SV2.18 (8/19/2002)
  • Notes When Replacing SDI-52 Board (7/15/2002)
  • Black Shading at Top of Analog Betacam Picture (7/1/2002)
  • Improved Durability DC Fan Motor for Mechanical Deck (6/10/2002)
  • Preventing Cassette Insertion Errors - Reinforced SC Guide Assembly (6/3/2002)
  • Protector Plate for Remote Switch (6/3/2002)
  • Parts Registration - AU Knobs (5/20/2002)
  • Caution on Plugging In and Unplugging Connection Cable (5/13/2002)
  • Error-20; Change of Cassette Compartment Installation Plate (5/13/2002)
  • 508 Board Every 40,000 Hours of Operation (9/28/2015)
  • Reuse Sensing Head when Replacing S Plate and T Drawer Assemblies (9/21/2015)
  • RAM Backup Battery: Three Years (6/2/2014)
  • 13 (Tape Sensor Error) (4/21/2014)
  • SV Version 6.44 (12/23/2013)
  • Upper Lid (Rear) Assembly (12/16/2013)
  • 08 (1/28/2013)
  • 672 Board (1/28/2013)
  • SY Version 6.44 and SV Version 6.43 (5/21/2012)
  • KY Board, FED Module, Control Panel Assembly (4/30/2012)
  • DT and TC Boards (10/10/2011)
  • 04 Reel Speed Error; Rotation of S/T Reel After Inserting Tape (10/10/2011)
  • 64/64A/91 Board Every 40,000 Hours of Operation (10/10/2011)
  • 84 Board Every 40,000 Hours of Operation (10/10/2011)
  • 89 Board Every 40,000 Hours of Operation (10/10/2011)
  • 272 Board Every 40,000 Hours of Operation (10/10/2011)
  • 123/A/P Board Every 40,000 Hours of Operation (10/10/2011)
  • 371 Board Every 40,000 Hours of Operation (10/10/2011)
  • 47 Board Every 40,000 Hours of Operation (10/10/2011)
  • 353 Board Every 40,000 Hours of Operation (10/10/2011)
  • 414 Board Every 40,000 Hours of Operation (10/10/2011)
  • SY Version 7.30 and SV Version 6.43 (8/1/2011)
  • SDI Out or Composite Out Signal; No Lock To External Reference Signal (1/10/2011)
  • Reference Number For Drum Sub Harness (11/15/2010)
  • Connector Panel (2/22/2010)
  • 4 Settings and Character [R] Displayed in Upper Right of Menu (6/22/2009)
  • Drum Harness (6/8/2009)
  • 80 Boards (5/4/2009)
  • 2 (4/6/2009)
  • SY Version 6.35 and SV Version 6.41 (2/16/2009)
  • SY Version 6.34 and SV Version 6.40 (8/18/2008)
  • Version 1.05 (7/28/2008)
  • 08 (5/5/2008)
  • SY Version 6.33 (5/5/2008)
  • SY Version 6.32 and SV Version 6.31 (7/30/2007)
  • 275 Flexible PWB in Printed Circuit Board Block (2/19/2007)
  • 02 (1/29/2007)
  • SY Version 6.27 and SV Version 6.26 (10/30/2006)
  • Dial Knob (8/7/2006)
  • Attaching Fan Motor (8/7/2006)
  • Escutcheon Assembly (2/13/2006)
  • SY Version 6.21 and SV Version 6.20 (11/7/2005)
  • SY Version 5.02 and SV Version 6.08 (6/6/2005)
  • 12 and Higher) (8/9/2004)
  • SY Version 4.65 and SV Version 4.11 (7/19/2004)
  • SY Version 4.60 and SV Version 4.09 (2/16/2004)
  • 15 DM Board (12/8/2003)
  • SY Version 4.51 and SV Version 4.08 (10/27/2003)
  • SY Version 4.21 and SV Version 4.07 (9/1/2003)
  • File Data is Not Read Properly (8/11/2003)
  • 47 Board Blows After 20,000 Hours of Operation (8/11/2003)
  • SY Version 4.12 and SV Version 4.04 (7/21/2003)
  • On (3/24/2003)
  • Version 3.53 (1/29/2003)
  • Version 4.02 (1/23/2003)
  • 102 SDTI Interface Board (11/8/2002)
  • SY Version 3.03 and SV Version 3.02 (10/14/2002)
  • 13 (10/14/2002)
  • On (10/14/2002)
  • SY2.24 and SV2.18 (8/19/2002)
  • 52 Board (7/15/2002)
  • Reinforced SC Guide Assembly (6/3/2002)
  • AU Knobs (5/20/2002)
  • 20; Change of Cassette Compartment Installation Plate (5/13/2002)
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