Camcorder Repair

Sony HDWF900

Related Models:   HDWF900H ; HDWF900R 
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  • All repairs and Services are done in-house to insure quick turnaround time
  • Most repairs are guaranteed for six months
Sony HDWF900 repair, firmware upgrade, SDI port, no power, no audio, liquid salt sand damage, front glass replacement, firewire, rejecting media, physical damage, broken lens, Technical-Service Bulletins - tek media group

Sony Camcorder most requested repairs

  • No Power
  • Soft back focus
  • Battery does not charge
  • Dust inside the lens
  • SDI port is not working
  • SDI port yanked out or damaged
  • Dropped physical damage
  • liquid damage
  • Salt sand dust inside the camera
  • LCD display not working
  • Iris blades stuck

Self Diagnosis Error Codes

Before you send or bring the camera to us for a repair: Your camcorder has a self-diagnosis display function. This condition displays your camcorders condition as a five digit code (combination of letters, numbers and figures) on the LCD screen display windows or on the view finder. If the five digit code is displayed. Check the error code chart, the last two digits indicated by □□ will differ depending on the state of your camcorder. If you are experiencing following error codes on your Sony camera or deck, most likely your camera or deck hardware has failed and needs an immediate attention. Call chat or email us to find a quick resolutions.

  • 02-020 Optical block assembly (OP0) (referred to as OP hereafter) is recording at maximum laser output. Perform the pickup lens cleaning.Perform the pickup lens cleaning.
  • 02-F2E OP laser is determined to be deteriorated in the laser deterioration assessment for OP (OP0).
  • 02-F37 No movement is detected in the ND filter initial operation check of OP (OP0).
  • 02-X25 OP (OP0) laser output error is detected.
  • 02-X26 OP (OP0) laser output coefficient cannot be adjusted.
  • 02-X27 OP (OP0) laser current is abnormal (zero or excessive).
  • 02-X28 OP laser output is stopped judging that no cartridge is inserted.
  • 02-X37 OP (OP0) ND filter setting cannot be changed.
  • 03-060 OP (OP0) tracking servo is frequently down.
  • 03-X54 No signal from disc required for OP (OP0) focus servo can be detected.
  • 03-X57 No control current is detected in OP (OP0) focus servo.
  • 03-X58 Excessive control current is detected in OP(OP0) focus servo.
  • 03-X67 No control current is detected in OP (OP0) tracking servo.
  • 03-X68 Excessive control current is detected in OP (OP0) tracking servo.
  • 04-X7C OP (OP0) cannot move to disc’s innermost circumference.
  • 04-X7D OP (OP0) cannot move to disc’s outermost circumference.
  • 06-049 OP (OP0) SA actuator cannot move to the target position.
  • 06-E41 OP (OP0) SA actuator home position cannot be detected during startup adjustment.
  • 06-F41 OP (OP0) SA actuator home position cannot be detected during power-on initialization.
  • 08-091 Spindle motor does not rotate after the predetermined time has passed (or no FG signal is detected).
  • 08-095 Spindle motor cannot be stopped (or abnormal FG signal is detected).
  • 08-292 Spindle motor rotation is detected during vertical move of loading.
  • 08-992 Spindle motor rotation is detected during vertical move of unloading.
  • 20-018 An abnormal current of the loading motor is detected.
  • 20-111 Horizontal move of loading did not end within the predetermined time.
  • 20-117 Displacement of cartridge is detected in the loader during horizontal move of loading.
  • 20-118 An abnormal current of the loading motor is detected during horizontal move of loading.
  • 20-211 Vertical move of loading did not end within the predetermined time.
  • 20-213 Cartridge cannot be detected after loading.
  • 20-217 Displacement of cartridge is detected in the loader during vertical move of loading.
  • 20-218 An abnormal current of the loading motor is detected during vertical move of loading.
  • 20-811 Ejection operation did not end within the predetermined time.
  • 20-818 An abnormal current of the loading motor is detected during the ejection operation.
  • 20-911 Unchucking operation did not end within the predetermined time.
  • 20-918 An abnormal current of the loading motor is detected during the unchecking operation.
  • 34-500 Loader position sensor (SE-852 board) is detects abnormal code.
  • 34-509 Sensor hole (SE-850/851 board) is detects abnormal code.
  • 35-500 (Not displayed)X O Abnormality of acceleration sensor is detected.
  • 37-500 High TEMP! X O Optical block assembly (OP0) temperature sensor detects abnormal status.
  • 3C-500 HUMID! X O Dew condensation is detected.
  • 50-010 (Not displayed)X O BCA area data cannot be read.
  • 50-011 (Not displayed)X O BCA area data is invalid.
  • 51-020 DI read err X O PIC area data cannot be read.
  • 51-021 DI read err X O PIC area data is invalid.
  • 52-X0B Read err X O Address cannot be read from disc in optical block assembly (OP0).
  • 60-E00 (Not displayed)X O Optical block assembly (OP0) cannot seek to target position during startup.
  • 6F-E00 DRV ADJ err X O Optical block assembly (OP0) startup adjustment cannot be completed.
  • 91-125 System control CPU detects interruption in communication with key control CPU (KY: U1/KY-624 board).
  • 91-130 System control CPU detects flash memory (IC2905, IC2906/HPR-23 board) error.
  • 91-13B System control CPU detects an error in hours meter area (EEPROM:IC2701/HPR-23 board).
  • 91-13C System control CPU detects an error in adjustment data area (EEPROM:IC2701/HPR-23 board).
  • 91-13D System control CPU detects an error in hours meter area (EEPROM:IC2907/HPR-23 board).
  • 91-155 Communication between system control CPU and optical drive (DR-601 board) is interrupted.
  • 91-165 System control CPU detects interruption in communication with camera control CPU (IC209/AT-177 board) (System control CPU detects).
  • 91-185 System control CPU detects interruption in communication with IC for driving color LCD (IC1/PD-118 board) (System control CPU detects).
  • 91-1C1 System control CPU detects software option’s installation key error.
  • 91-215 Key control CPU (KY: U1/KY-624 board) detects interruption in communication with system control CPU.
  • 91-239 Key control CPU (FP: IC921/FP-157 board) detects EEPROM (IC913/FP- 157 board) error.
  • 91-23E Key control CPU (FP: IC921/FP-157 board) detects color LCD EEPROM (IC3/PD-118 board) error.
  • 91-275 Key control CPU (FP: IC921/FP-157 board) detects I2C I/O (IC202/CNB- 25 board) error.
  • 91-285 Key control CPU (FP: IC921/FP-157 board) detects interruption in communication with color LCD EEPROM (IC1/PD-118 board) error (Key control detects).
  • 91-2B5 Key control CPU (FP: IC921/FP-157 board) detects Real time Clock (IC908/FP-157 board) error.
  • 91-430 CPU (NET-4 board) detects flash memory (IC907,IC908/NET-4 board) error.
  • 91-551 Optical drive’s system control CPU (DRV: IC600/DR-601 board) detects firmware error. Perform the firmware update.
  • 91-595 Optical drive’s system control CPU (DRV: IC600/DR-601 board) detects interruption in communication with SV DSP (IC400/DR-601 board) on the OP0 side.
  • 91-596 Optical drive’s system control CPU (DRV: IC600/DR-601 board) detects no reply from SV DSP (DRV: IC400/DR-601 board) on the OP0 side during communication with SV DSP.
  • 92-101 System control CPU detects REF FOE error.
  • 92-102 System control CPU detects REC FOE error.
  • 95-101 Communication error between system control CPU and PCI bridge (IC801/HPR-23 board) is detected.
  • 95-102 Communication error between system control CPU and i.LINK (IC1201/HPR-23 board) is detected.
  • 95-103 Communication error between system control CPU and composite decoder (IC100/IV-59 board) is detected.
  • 95-104 Communication error between system control CPU and MPEG IMX encoder (IC1600/DVP-45 board) is detected.
  • 95-107 System control CPU detects an error in the MPEG encode device (TORINO: IC201, 401, 601 / ENC-107 board).
  • 95-108 MMPEG encode device (TORINO: IC201 / ENC-107 board) has an error.
  • 95-109 System control CPU detects an error in the MPEG decode device (TORINO: IC801, 1001 / ENC-107 board).
  • 95-10A MMPEG decode device (TORINO: IC201 / HPR-23 board) has an error.
  • 95-10C System control CPU detects signal processing device LVIS (IC501/HPR-23 board) error.
  • 95-10F SSystem control CPU detects PROXY decoder (IC501/HPR-23 board) error.
  • 95-110 System control CPU detects PROXY encoder (IC501/HPR-23 board) error.
  • 95-111 SSystem control CPU detects PB DSP0 (IC1801/HPR-23 board) error.
  • 95-113 System control CPU detects REC DSP0 (IC1701/HPR-23 board) error.
  • 95-116 SSystem control CPU detects LRZ DSP0 (IC2001/HPR-23 board) error.
  • 95-503 Optical drive’s BDC (IC300/DR-601 board) error is detected during initial check.
  • 95-507 AAdjustment data cannot be read from EEPROM in OP (OP0).
  • 95-508 Hours meter data cannot be read from EEPROM in OP (OP0).
  • 95-509 AAdjustment data cannot be read from optical drive’s EEPROM (IC4/SE-850 board).
  • 95-50A Hours meter data cannot be read from optical drive’s EEPROM (IC4/SE-850 board).
  • 95-50C OOptical drive’s SYS PE (IC700/DR-601 board) configuration error is detected.
  • 95-50F Cannot access SDRAM (IC300/DR-601 board) for Optical driver’s BDC (IC300/DR-606 board).
  • 95-513 OOptical drive’s (OP0) BDC (IC300/DR-601 board) cannot set the SDRAM mode.
  • 95-51C Optical drive’s (OP0) BDC (IC300/DR-601 board) cannot reset free-run by SYS PE (IC700/DR-606 board).
  • 95-52C Auto setting by SYS PE (IC700/DR-601 board) is disabled with power control of optical drive’s (OP0) BDC (IC300/DR-601 board).

Technical/Service Bulletins


  • Parts Registration - Parts Related to Viewfinder (5/4/2015)
  • Camera Failure in Wet Conditions (9/5/2011)
  • Loose Bolts on VF Slide (6/20/2011)
  • Tape Slack or E-X42/E-X32: Loss of Synchronization in Recorded Video; Abnormal Noise or Recording (3/7/2011)
  • Parts Registration - Battery Connector (5/3/2010)
  • Parts Registration - Camera Shoe and Mounting Wedge Integrated Into VF Shoe Assembly (7/20/2009)
  • Parts Registration - VF Shoe Fixed Table (7/20/2009)
  • Replacing VTR Start Button (7/20/2009)
  • Parts Registration - Connector Box (5/4/2009)
  • Battery Connector (4/6/2009)
  • Screw Affixing Shoulder Pad Falls Off (3/30/2009)
  • Recommended Replacement Period For S Idler Assembly and T Idler Assembly; Abnormal Recording/Playback (1/19/2009)
  • Checking Battery Connector (1/12/2009)
  • Manual Correction - Filter Label on Inside Panel-2 (9/29/2008)
  • Manual Correction - Window Screen (5/19/2008)
  • Video Tracking Adjustment After Replacing Upper Drum (11/5/2007)
  • Precaution on Maintenance of Camcorder (8/13/2007)
  • Replacing Full Erase Head or AH-61 Board (8/6/2007)
  • Cassette Window Required When Replacing Front Lid Assembly (5/28/2007)
  • Noise Recorded By Rear Microphone (2/12/2007)
  • Power Failure Due to Disengaged MB Board and/or Short Circuit of RE-140 Board (1/15/2007)
  • Manual Correction - HN116 In Parts List For Frame (1/1/2007)
  • Replacement For DPR-152 Board (9/18/2006)
  • Parts Registration - Cassette Compartment Assembly (RP) (9/11/2006)
  • Replacing VF Slide Assembly Parts (9/4/2006)
  • No Picture; Noise; Shock Noise (9/4/2006)
  • No Picture; Picture Distortion; Deviation Failure (8/28/2006)
  • Screws on Back of VF Loosen (6/12/2006)
  • Tape Threading Error at T-Slider/Pinch Roller (3/13/2006)
  • Tightening Torque When Installing Antenna Flexible Board (FL-260) (3/13/2006)
  • Cleaning Tape Compatibility For Half-Inch VTRs (1/23/2006)
  • Replacing Lid Arm (L) Assembly (8/8/2005)
  • RF System Error Rate Out-of-Spec (6/6/2005)
  • One-Frame Record Function (2/14/2005)
  • Parts Registration - VF Slide Assembly (12/20/2004)
  • Extended Drum Replacement Time (9/20/2004)
  • Software Upgrade - SY285 Version 1.20 (9/20/2004)
  • Additional Steps Required When Replacing Pinch Arm Assembly (7/12/2004)
  • High-Intensity Objects Flicker at 1/500 or Higher Shutter Speed (6/14/2004)
  • Sluggish Operation After Cassette is Inserted or Ejected (5/24/2004)
  • Tape Comes Off Drum (3/22/2004)
  • Loose Pins on Handle Assembly (3/15/2004)
  • Parts Registration - Gear Block Assembly For Loading System (3/8/2004)
  • Vertical Bar Noise in Analog and HD SDI Output (3/8/2004)
  • Key Operation Disabled: TC and Audio Meter Not Displayed (1/12/2004)
  • Manual Correction - Drum PG Adjustments (10/6/2003)
  • Streaking Noise or Color Inversion of Monitor Output (7/21/2003)
  • Black Balance Lost When Gain is Increased (7/21/2003)
  • HD SDI Output Noise (7/21/2003)
  • Caution When Replacing Tension Regulator Assembly (6/30/2003)
  • E-X32 or E-X42 (3/3/2003)
  • Software Upgrade - SY285 Version 1.19 (2/4/2003)
  • Picture Disrupted When VF Tube Assembly is Rotated (1/23/2003)
  • Cross-Shaped Cursor Appears, IF Software Upgrade - Version 1.42 (11/5/2002)
  • Top of Video Flickers When CC Filter is Positioned Between Settings (9/23/2002)
  • RPN Balance Adjustment (8/19/2002)
  • Horizontal Video Noise (8/19/2002)
  • VF Detail Level Up (8/19/2002)
  • No Video at Power-on (8/5/2002)
  • Flicker in Progressive Mode (6/17/2002)
  • Software Upgrade - SY285 Version 1.18 (6/10/2002)
  • Protection of Flexible Card Wire (6/10/2002)
  • Audio Noise When Used With WRR-860 (5/6/2002)
  • Tape Keeps Running After Performing REC REVIEW; Software Upgrade - Version 1.06 (5/6/2002)
  • IF Software Upgrade - Version 1.41 (3/11/2002)
  • Audio Level Does Not Respond; Audio Signal Does Not Record (1/21/2002)
  • Software Upgrade - Version 1.15 (1/21/2002)
  • Noise at +18 dB (1/14/2002)
  • BKDW-701 Installation Procedure (1/14/2002)
  • Audio Emphasis Factory-Set to On (1/7/2002)
  • IF Software Upgrade - Version 1.40 (1/7/2002)
  • CN-1432 Board Replaced by CN-2119 Board in CCD (11/19/2001)
  • IF Software Upgrade Failure (11/12/2001)
  • Serial-Interfaced Lens Support (11/5/2001)
  • Memory Stick Read Error (10/15/2001)
  • Stress to Flexible Card Shield Plate (5/7/2001)
  • Reinstalling Start/Stop Switch (3/5/2001)
  • Cooling Efficiency (1/22/2001)
  • Correcting Audio Noise at Power-On (1/15/2001)
  • Stereo Microphone Installation (1/8/2001)
  • Part Registraton - Front Lid Assembly (12/11/2000)
  • Caution When Replacing the VF (12/11/2000)
  • Preventing Harness From Jamming When Removing Mechanical Deck (12/4/2000)
  • Changing Audio Output Level From 0dBm Default Setting to -3dBm (11/20/2000)
  • Cassette Jams at Ejection in Extreme Temperatures (11/20/2000)
  • Manual Correction - Service Overview (11/13/2000)
  • Setting Audio Headroom (10/23/2000)
  • Parts Registration - OLPF Assembly as Substitute for Optical Filter Unit (1/18/2016)
  • Parts Registration - Lower PC Board Guide (5/4/2009)
  • Parts Registration - HKDW-703, HKDW-902R, HKDW-905R (7/18/2016)
  • Parts Registration - SS-92CG Board (10/6/2014)
  • Software Upgrade - AT Version 1.38 (8/12/2013)
  • Software Upgrade - AT Version 1.36 and SS Version 1.07 (6/4/2012)
  • Loss of Servo Lock and Video Sync (10/10/2011)
  • Recommended Replacement Period For S/T Reel Table and Reel Drive Gear Assemblies; Abnormal Recording (9/5/2011)
  • Moisture Protection For Key Switch Block (9/5/2011)
  • Wireless Microphone Tuner Connector Not Properly Engaged (6/21/2010)
  • How to Prevent Water From Entering Camcorder Through Hinge Openings (6/14/2010)
  • REC Current Alarm (5/3/2010)
  • No Power; Replacing Battery Connector (3/22/2010)
  • Mechanical Play Between Lens and Camcorder; Optical Axis Error (2/8/2010)
  • Block Noise (2/8/2010)
  • Damaged Capacitors on UDR-32 Board of Upper Drum (2/8/2010)
  • How to Match PRESET WHITE in Two HDW Camcorders (2/8/2010)
  • Sag in Black Portion When Shooting Window Chart or Closing Iris (2/8/2010)
  • Black Horizontal Band; Abnormal Color (2/8/2010)
  • Recommended Replacement Period For S/T Reel Table and Reel Drive Gear Assemblies; Abnormal Recording (1/11/2010)
  • Manual Correction - Operation, Paint, Maintenance, and File Menu Settings (1/4/2010)
  • Parts Registration - XLR Microphone Connector (12/14/2009)
  • Camcorder Does Not Power Up or Down Properly With TX-110 Board (12/7/2009)
  • Momentary Power Shut-Down Under Battery Power (11/9/2009)
  • No HD-SDI Output (11/9/2009)
  • Operation Manual Correction - Default Setting for Knee Saturation (10/12/2009)
  • Software Upgrade - AT Version 1.35, SS Version 1.06 (9/7/2009)
  • Replacing Filter or Changing Filter Position (7/21/2009)
  • Test Out Signal Disrupted or Unstable (7/20/2009)
  • Zebra-Type Noise (7/20/2009)
  • Parts Registration - Guard Holder and Slider (5/18/2009)
  • Parts Registration - HDCAM Emblem (MFV) (4/27/2009)
  • Mechanical Play in SDI BNC Connector on Rear Panel (4/13/2009)
  • Replacing EQ-88 or EQ-88G Board (3/30/2009)
  • Horizontal Flickering Noise With HDVF-20A (3/30/2009)
  • Converting Audio in XLR Connector From Female to Male (7/14/2008)
  • Manual Correction - Front Guard Volume in CCD Block and Front Panel (2/25/2008)
  • Caution When Using Extender While Connecting Canon Lens (1/21/2008)
  • Software Upgrade - AT Version 1.30; SS Version 1.04, FP Version 1.03 (12/17/2007)
  • New Function Added To Detect Contact Failure Between Slip Ring and Brush (12/17/2007)
  • Name and Part Number Printed on at Board (12/3/2007)
  • No Signal Output From HD-SDI Out (11/5/2007)
  • Black Balance Symptoms (8/20/2007)
  • Black Level Fluctuates (7/16/2007)
  • Horizontal Streaking Noise in Playback Video (6/18/2007)
  • Software Upgrade - At Version 1.20 and FP Version 1.02 (5/28/2007)
  • No Power With DC Switch (5/21/2007)
  • VF Aspect Mask Green When Connected To Color Viewfinder (5/21/2007)
  • Zebra Adjustment Required After Installing DC-139 Board (HKDW-902R) (4/30/2007)
  • Software Upgrade - SS Version 1.02 and FP Version 1.01 (4/30/2007)
  • Software Upgrade - At Version 1.15 (4/30/2007)
  • Audio and Video Out-of-Sync in Picture Cache Mode (2/26/2007)
  • ABB Problems (2/12/2007)
  • Iris Mode of Lens Operates in Auto Even When Set to Manual (1/1/2007)
  • Software Upgrade - At Version 1.12 (9/25/2006)
  • Parts Related to Viewfinder (5/4/2015)
  • X32: Loss of Synchronization in Recorded Video; Abnormal Noise or Recording (3/7/2011)
  • Battery Connector (5/3/2010)
  • Camera Shoe and Mounting Wedge Integrated Into VF Shoe Assembly (7/20/2009)
  • VF Shoe Fixed Table (7/20/2009)
  • Connector Box (5/4/2009)
  • 2 (9/29/2008)
  • Window Screen (5/19/2008)
  • 61 Board (8/6/2007)
  • 140 Board (1/15/2007)
  • HN116 In Parts List For Frame (1/1/2007)
  • 152 Board (9/18/2006)
  • Cassette Compartment Assembly (RP) (9/11/2006)
  • Slider/Pinch Roller (3/13/2006)
  • 260) (3/13/2006)
  • Inch VTRs (1/23/2006)
  • Spec (6/6/2005)
  • Frame Record Function (2/14/2005)
  • VF Slide Assembly (12/20/2004)
  • SY285 Version 1.20 (9/20/2004)
  • Intensity Objects Flicker at 1/500 or Higher Shutter Speed (6/14/2004)
  • Gear Block Assembly For Loading System (3/8/2004)
  • Drum PG Adjustments (10/6/2003)
  • X42 (3/3/2003)
  • SY285 Version 1.19 (2/4/2003)
  • Version 1.42 (11/5/2002)
  • on (8/5/2002)
  • SY285 Version 1.18 (6/10/2002)
  • 860 (5/6/2002)
  • Version 1.06 (5/6/2002)
  • Version 1.41 (3/11/2002)
  • Version 1.15 (1/21/2002)
  • 701 Installation Procedure (1/14/2002)
  • Set to On (1/7/2002)
  • Version 1.40 (1/7/2002)
  • 2119 Board in CCD (11/19/2001)
  • Interfaced Lens Support (11/5/2001)
  • On (1/15/2001)
  • Front Lid Assembly (12/11/2000)
  • 3dBm (11/20/2000)
  • Service Overview (11/13/2000)
  • OLPF Assembly as Substitute for Optical Filter Unit (1/18/2016)
  • Lower PC Board Guide (5/4/2009)
  • 905R (7/18/2016)
  • 92CG Board (10/6/2014)
  • AT Version 1.38 (8/12/2013)
  • AT Version 1.36 and SS Version 1.07 (6/4/2012)
  • 32 Board of Upper Drum (2/8/2010)
  • Operation, Paint, Maintenance, and File Menu Settings (1/4/2010)
  • XLR Microphone Connector (12/14/2009)
  • 110 Board (12/7/2009)
  • Down Under Battery Power (11/9/2009)
  • SDI Output (11/9/2009)
  • Default Setting for Knee Saturation (10/12/2009)
  • AT Version 1.35, SS Version 1.06 (9/7/2009)
  • Type Noise (7/20/2009)
  • Guard Holder and Slider (5/18/2009)
  • HDCAM Emblem (MFV) (4/27/2009)
  • 88G Board (3/30/2009)
  • 20A (3/30/2009)
  • Front Guard Volume in CCD Block and Front Panel (2/25/2008)
  • AT Version 1.30; SS Version 1.04, FP Version 1.03 (12/17/2007)
  • SDI Out (11/5/2007)
  • At Version 1.20 and FP Version 1.02 (5/28/2007)
  • 902R) (4/30/2007)
  • SS Version 1.02 and FP Version 1.01 (4/30/2007)
  • At Version 1.15 (4/30/2007)
  • Sync in Picture Cache Mode (2/26/2007)
  • At Version 1.12 (9/25/2006)
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