Camera & Cassette Deck Repair

Sony HDWF500

  • FREE Estimaes
  • All repairs and Services are done in-house to insure quick turnaround time
  • Most repairs are guaranteed for six months
Sony HDWF500 repair, firmware upgrade, SDI port, no power, no audio, liquid salt sand damage, front glass replacement, firewire, rejecting media, physical damage, broken lens, Technical-Service Bulletins - tek media group

Sony Camera & Cassette Deck most requested repairs

  • No Power
  • Soft back focus
  • Battery does not charge
  • Dust inside the lens
  • SDI port is not working
  • SDI port yanked out or damaged
  • Dropped physical damage
  • liquid damage
  • Salt sand dust inside the camera
  • LCD display not working
  • Iris blades stuck

Self Diagnosis Error Codes

Before you send or bring the camera to us for a repair: Your camcorder has a self-diagnosis display function. This condition displays your camcorders condition as a five digit code (combination of letters, numbers and figures) on the LCD screen display windows or on the view finder. If the five digit code is displayed. Check the error code chart, the last two digits indicated by □□ will differ depending on the state of your camcorder. If you are experiencing following error codes on your Sony camera or deck, most likely your camera or deck hardware has failed and needs an immediate attention. Call chat or email us to find a quick resolutions.

Technical/Service Bulletins


  • Reuse Sensing Head when Replacing S Plate and T Drawer Assemblies (9/21/2015)
  • RAM Backup Battery: Three Years (6/2/2014)
  • ON (2/18/2013)
  • Capstan Motor (12/14/2009)
  • 2 (4/6/2009)
  • Reel Motor Stops Rotating (12/22/2008)
  • SYS1 V2.52, SYS2 V2.54, CP V2.53, PD V2.54 (8/18/2008)
  • Block Noise in Playback Video; AUX/Video/Audio Data Damaged (7/7/2008)
  • 2155 ( Electronic Volume Control) (8/6/2007)
  • 51 Board (2/19/2007)
  • Caution When Replacing Pinch Arm Assembly (4/17/2006)
  • Main Shaft Sub Assembly of Search Dial Assembly (4/17/2006)
  • Inch VTRs (1/23/2006)
  • Description of Menu 019: SDTI DUB Mode (11/14/2005)
  • Inspect Spindle on Reel Table Assembly During Maintenance (10/24/2005)
  • Video Noise During Playback or DT RF Irregularitites; Cleaning PA Board and Harnesses at Drum Replacement (6/27/2005)
  • Cassette Compartment Irregularities (6/27/2005)
  • Abnormal Operation (3/28/2005)
  • Handle Assembly With Increased Strength and Durability (11/3/2003)
  • Cracks on M Gear for Gear Box Assembly (7/7/2003)
  • SDTI (50i) Support (5/12/2003)
  • Version 2.51 (1/29/2003)
  • CP Version 2.51, SYS1 Version 2.51, SYS2 Version 2.52 (1/16/2003)
  • F3 (RS232C Status) Key (11/4/2002)
  • Version 2.52 (10/28/2002)
  • Frame Mode (10/14/2002)
  • SV1 Version 1.01; Improve Tape Tension in REW (10/14/2002)
  • Pinch Arm Assembly (7/8/2002)
  • Drop of +2V and +2.5V Busses (6/24/2002)
  • Version 2.51 (6/3/2002)
  • Power Failure (4/29/2002)
  • Poor Error Rate in Units Operating at a High Temperature (12/17/2001)
  • Version 2.50 for SYS1, SYS2, CP; Version 2.52 for PD (10/29/2001)
  • Version 2.40 (SYS1, CP, PD) Version 2.41 (SYS2) (8/13/2001)
  • Out of Synchronization When Locked to External HD (6/18/2001)
  • Audio Data Via SDTI (6/18/2001)
  • "Audio Noise in AES/EBU, System Frequency 59.94i/29.97PsF" (5/14/2001)
  • Manual Correction?CTL Head Position Confirmation and Adjustment (4/9/2001)
  • Converter Output (2/19/2001)
  • 3 (1/22/2001)
  • Key Board and Function Keys (1/15/2001)
  • 091 Tape Tension Measurement Tool (12/25/2000)
  • Version 2.30 for SYS1, SYS2, CP, PD" (12/11/2000)
  • No Sound From CH3/4; Reference Level/Headroom not Adjustable (11/20/2000)
  • Audio Mode (11/13/2000)
  • Mechanical Noise in Search Dial Assembly and Improper Mode Switching in Jog/Shuttle Mode (10/9/2000)
  • Caution Label for Screw on Right Side Panel (8/21/2000)
  • F500 (V2.00) (8/14/2000)
  • New Manual Supplements (8/7/2000)
  • Correcting SDTI OUTPUT Data Error (7/10/2000)
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