Camera & Cassette Deck Repair

Sony HDW500

  • FREE Estimaes
  • All repairs and Services are done in-house to insure quick turnaround time
  • Most repairs are guaranteed for six months
Sony HDW500 repair, firmware upgrade, SDI port, no power, no audio, liquid salt sand damage, front glass replacement, firewire, rejecting media, physical damage, broken lens, Technical-Service Bulletins - tek media group

Sony Camera & Cassette Deck most requested repairs

  • No Power
  • Soft back focus
  • Battery does not charge
  • Dust inside the lens
  • SDI port is not working
  • SDI port yanked out or damaged
  • Dropped physical damage
  • liquid damage
  • Salt sand dust inside the camera
  • LCD display not working
  • Iris blades stuck

Self Diagnosis Error Codes

Before you send or bring the camera to us for a repair: Your camcorder has a self-diagnosis display function. This condition displays your camcorders condition as a five digit code (combination of letters, numbers and figures) on the LCD screen display windows or on the view finder. If the five digit code is displayed. Check the error code chart, the last two digits indicated by □□ will differ depending on the state of your camcorder. If you are experiencing following error codes on your Sony camera or deck, most likely your camera or deck hardware has failed and needs an immediate attention. Call chat or email us to find a quick resolutions.

Technical/Service Bulletins


  • Recommended Replacement Period for NV-RAM Backup Battery: Three Years (6/2/2014)
  • Cleaning Liquid (10/10/2011)
  • Cleaning Cloth (10/10/2011)
  • Parts Registration - Capstan Motor (12/14/2009)
  • Error-02 Reel Trouble-2 (4/6/2009)
  • Reel Motor Stops Rotating (12/22/2008)
  • Block Noise in Playback Video; AUX/Video/Audio Data Damaged (7/7/2008)
  • One-Frame Shift of LTC Value Superimposed on HDSI Output (4/7/2008)
  • Replacement For IC DBX-2151 and IC DBX-2155 ( Electronic Volume Control) (8/6/2007)
  • Software Upgrade - SYS1 Version 3.32; SYS2 Version 3.34; CP Version 3.32 (7/30/2007)
  • Replacing RX-35 Board (2/19/2007)
  • Caution When Replacing Pinch Arm Assembly (4/17/2006)
  • Parts Registration - Main Shaft Sub Assembly of Search Dial Assembly (4/17/2006)
  • Cleaning Tape Compatibility For Half-Inch VTRs (1/23/2006)
  • Inspect Spindle on Reel Table Assembly During Maintenance (10/24/2005)
  • Video Noise During Playback or DT RF Irregularitites; Cleaning PA Board and Harnesses at Drum Replacement (6/27/2005)
  • Cassette Compartment Irregularities (6/27/2005)
  • Parts Registration - Handle Assembly With Increased Strength and Durability (11/3/2003)
  • Notes on Repairing DT-34 Board (1/16/2003)
  • Software Upgrade - CP Version 3.31, SYS1 Version 3.31, SYS2 Version 3.33 (1/16/2003)
  • Manual Correction - F3 (RS232C Status) Key (11/4/2002)
  • Software Upgrade - Version 3.01 (11/4/2002)
  • Software Upgrade - Version 3.33 (10/28/2002)
  • Software Upgrade - SV1 Version 3.01; Improved Tape Tension in REW (10/21/2002)
  • Drop of +2V and +2.5V Busses (6/24/2002)
  • SYS2 Software Upgrade - Version 3.32 (6/3/2002)
  • Software Upgrade - Version 3.30; HKDV-501A Installation (11/19/2001)
  • Part Registration - PC Cards for Software Update (2/12/2001)
  • Poor Contact on Ten-Key Board and Function Keys (1/15/2001)
  • Software Upgrade - Version 3.22 (1/15/2001)
  • Software Upgrade Version 3.22 (1/8/2001)
  • Correcting Malfunction Caused by Noisy Flash ROM (12/25/2000)
  • Part Registration - DF-091 Tape Tension Measurement Tool (12/25/2000)
  • New Moveable Type Head Cleaner Assembly (10/2/2000)
  • Correcting Unstable EE Mode Picture (8/28/2000)
  • Caution Label for Screw on Right Side Panel (8/21/2000)
  • Software Upgrade - Version 3.10 (7/10/2000)
  • Correcting Frozen Pictures Caused by Phase Differences of Switched Input Signals (3/20/2000)
  • Noise When Switching Between EXT REF and INPUT Signals (12/6/1999)
  • Improper Illumination of LEDs (11/22/1999)
  • Firmware Upgrade for HKDV-502 - Version 2.00 (11/15/1999)
  • New Manual Supplements (11/8/1999)
  • Greasing Gear Box to Reduce Noise (11/8/1999)
  • Head Room Indications Added to Audio Level Meter (11/1/1999)
  • Part Registration and Manual Correction (11/1/1999)
  • "Error -01, -02, -03, -04 When Reel Table Cap Becomes Loose" (8/2/1999)
  • Correcting Cloudy Keytop Illumination (6/28/1999)
  • New SDI Module (5/24/1999)
  • "Firmware Upgrade - SYS1 Version 2.30, SYS2 Version 2.70, CP Version 2.40, SV1 Version 2.01" (2/1/1999)
  • Modify Cassette Compartment for Improved Tape Ejection (1/4/1999)
  • Preventing Control Panel Damage and Sticking Keys (12/14/1998)
  • Editor Setup Parameters (8/17/1998)
  • New Manual Supplements (6/8/1998)
  • Manual Change - Section 6 (5/4/1998)
  • RAM Backup Battery: Three Years (6/2/2014)
  • Capstan Motor (12/14/2009)
  • 2 (4/6/2009)
  • Frame Shift of LTC Value Superimposed on HDSI Output (4/7/2008)
  • 2155 ( Electronic Volume Control) (8/6/2007)
  • SYS1 Version 3.32; SYS2 Version 3.34; CP Version 3.32 (7/30/2007)
  • 35 Board (2/19/2007)
  • Main Shaft Sub Assembly of Search Dial Assembly (4/17/2006)
  • Inch VTRs (1/23/2006)
  • Handle Assembly With Increased Strength and Durability (11/3/2003)
  • 34 Board (1/16/2003)
  • CP Version 3.31, SYS1 Version 3.31, SYS2 Version 3.33 (1/16/2003)
  • F3 (RS232C Status) Key (11/4/2002)
  • Version 3.01 (11/4/2002)
  • Version 3.33 (10/28/2002)
  • SV1 Version 3.01; Improved Tape Tension in REW (10/21/2002)
  • Version 3.32 (6/3/2002)
  • 501A Installation (11/19/2001)
  • PC Cards for Software Update (2/12/2001)
  • Key Board and Function Keys (1/15/2001)
  • Version 3.22 (1/15/2001)
  • 091 Tape Tension Measurement Tool (12/25/2000)
  • Version 3.10 (7/10/2000)
  • Version 2.00 (11/15/1999)
  • 04 When Reel Table Cap Becomes Loose" (8/2/1999)
  • SYS1 Version 2.30, SYS2 Version 2.70, CP Version 2.40, SV1 Version 2.01" (2/1/1999)
  • Section 6 (5/4/1998)
phoneIcon
(818) 244-4440
Toll Free: (800) 255-5045